G3G as your SAP Value-Added Reseller
Joining forces with G3G as your SAP VAR means accessing a wealth of expertise, resources, and support to drive your business growth and foster innovation
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- We act as agents of SAP and hold the contract to sell licences.
- We provide Level 1 and Level 2 technical support.
- We perform maintenance activities on your system.
- We provide SAP with connectivity to your production system.
- We are a Partner Centre of Expertise (PCOE).
- We provide a dedicated Client Manager.
- We only employ highly skilled, industry-experienced consultants.
- We leverage our partnership with SAP EMEA to request remote services and expedite incident resolution.
- Support engagement plan created at the outset.
- Quarterly system review to provide recommendations.
- Quarterly snapshot of your SAP licence position (pre-audit).
- Execute S/4HANA readiness check and discuss outcomes with you.
![team_talking_together_at_board_table team_talking_together_at_board_table](https://g3g.com/hubfs/VAR-Fullwidth.jpg)
Standard Service: Collaboration & Empowerment
- Advice from Partner’s Enterprise support organisation.
- Partner support and guidance during mission-critical situations.
- SAP Community (exchange ideas).
- Annual Licence audit submission on the client's behalf.
G3G Value Adds
- Customer Engagement plan – Forward planning of key system activities, better Resource alignment.
- Licence Audit + Annual licence usage check and audit review prior to final submission to SAP.
- Access to expert licencing advice.
- Quarterly VAR Report – Critical recommendations, maintenance phases, licence consumption, inactive users, and support entitlements.
Standard Service: Innovation & Value Realisation
SAP Solution Manager - inc. all processes, tools, services, and an organisational model to manage SAP and non-SAP solutions throughout the complete application lifecycle. Includes weekly EWAs (Partner SolMan can be used if required).
Technical Quality Checks – remote services, which help to reduce technical risk and outline optimisation potential. At least one per system, per annum from portfolio of 15+ Technical Quality Checks (TQCs) (requested by Partner on your behalf).
Customer Value experience engagement tools –
- One per annum requested by Partner on client's behalf
- SAP Innovation and Optimisation Pathfinder
- Transformation navigator
- SAP Solution Manager value report.
G3G Value Adds
- SAP S/4HANA Readiness Assessment.
Standard Service: Mission-critical Support
- Incident Management backed up by SAP for software faults.
- SLA between SAP and Partner.
- Partner Development system available to support issue resolution if required (SAP instituted requirement).
- 24X7 Production down time support (P1).
- Access to a global network of support engineers.
G3G Value Adds
- Early Watch Alert recommendations – Analysis of EWA reports on your behalf and provision of informed recommendations.
![tools_icon tools_icon](https://g3g.com/hs-fs/hubfs/G3G%20Sea%20Blue%20and%20Red%20Icons_Implementation%20Services_11.png?width=120&height=120&name=G3G%20Sea%20Blue%20and%20Red%20Icons_Implementation%20Services_11.png)
Client Value Experience Tools
Realise value opportunities by leveraging available tools focused on innovations and business outcomes. One per annum requested by Partner on your behalf including:
- SAP Innovation and Optimisation Pathfinder.
- Transformation navigator.
- SAP Solution Manager value report.
- S/4HANA Readiness Assessment.
![abstract_puzzle_icon abstract_puzzle_icon](https://g3g.com/hs-fs/hubfs/G3G%20Sea%20Blue%20and%20Red%20Icons_IFS%20Enterprise%20Resource%20Planning_18.png?width=110&height=110&name=G3G%20Sea%20Blue%20and%20Red%20Icons_IFS%20Enterprise%20Resource%20Planning_18.png)
SAP Solution Manager
Efficiently manage IT and smoothly introduce new functionalities to meet business requirements
![research_icon research_icon](https://g3g.com/hs-fs/hubfs/G3G%20Sea%20Blue%20and%20Red%20Icons_Inspection%20Tool_27.png?width=110&height=110&name=G3G%20Sea%20Blue%20and%20Red%20Icons_Inspection%20Tool_27.png)
Technical Quality Checks
Remote services, which help to reduce your technical risk and outline optimisation potential. At least one per system per annum from portfolio of 15+ Technical Quality Checks (TQCs) (requested by Partner on your behalf)
Choose G3G as your
SAP VAR partner
Embark on a transformative journey of innovation, collaboration, and success.