SAP Customer Checkout
Point-of-sale integration with SAP Business One
From sales, payments, discounts, vouchers, returns, table management, cash transactions, day-end closings, real-time reporting to loyalty management, SAP Customer Checkout helps businesses to streamline their processes.
Centralised sales processes
Manage all functions that are needed at the point of sale, including item selection, discount offers, returns, tax deduction, payment options and loyalty management.
Flexible payment options
Pay in cash, by debit or credit card, or by invoice; integrate a payment terminal or extend the solution by providing a cashless payment option with plug-ins.
Master data management
Manage master data for items, price lists, and customers directly in the SAP Customer Checkout manager or in your integrated ERP solution.
Real-time integration
Out of the box integration with SAP ERP systems, not dependent on specific industries or hardware.
Accurate, real-time reporting
Access real-time reports to learn how much revenue is earned per shop, cashier, or item while keeping your financial results under control.
Extensibility
Extend and adapt SAP Customer Checkout by using plug-ins to meet specific customer requirements and integrate with other SAP Solutions, such as SAP Analytics Cloud.
Support multiple retail scenarios using a single solution
Traditionally, businesses with different types of retail operations have used different POS software for each scenario. For example, a grocery shop, a fast-food kiosk, and a fine-dining restaurant would each use a different POS solution to meet the needs of the setting.
However, an increasing number of retail establishments and entertainment complexes run all three types of retail operations as part of their overall offering. This can result in complexity and a lack of flexibility when setting up and maintaining POS systems.
SAP Customer Checkout simplifies POS operations by supporting all three scenarios in a single-hardware agnostic solution. At the touch of a button, you can switch between optimised user interfaces for retail, quick service, and table service. As a result, you simplify your IT landscape and cut costs.
Fulfill the needs of your growing business
Like many companies, you may aim to expand your operations by opening new outlets over time. However, many POS solutions don’t grow with you, forcing you to implement new software when you reach a certain size. This results in significant expense and, perhaps just as important, can cause major disruption to your day-to-day operations.
SAP Customer Checkout can run as a stand-alone solution, with the SAP Customer Checkout Manager tool providing back-end management and analysis capabilities. However, it is also straightforward to integrate SAP Customer Checkout with ERP systems such as the SAP ERP application, SAP Business One®.
This means you can manage POS systems centrally, connecting multiple outlets, and aggregating and analysing data to see revenue and stock counts in real time to improve visibility across all your operations.
Stay productive with rich POS functionality
SAP Customer Checkout offers a wide range of advanced, intuitive functionality to help ensure your employees can work productively and provide your customers with a smooth purchasing experience. It includes standard checkout features such as processing payment by cash or cards, managing returns, and day-end closing, the solution enables you to apply discounts and manage vouchers.
Table service functionality helps staff in bars, cafés, and restaurants track orders effectively, supporting swift, efficient service. Meanwhile, loyalty management capabilities enable customers to collect and redeem loyalty points during the sales process.
SAP Customer Checkout is available in 13 languages. Furthermore, you can use the solution both online and offline, enabling employees to process and record sales even when your Internet connection is interrupted.
Gain in-depth insights for effective store and venue management
Providing an overview of all your POS operations, the SAP Customer Checkout manager helps you quickly access the information you need to run your store or venue effectively. Using the tool, managers can generate detailed sales reports across the setting and get real-time updates on revenue and stock status.
You can monitor time spent on the tills using time-recording functionality that stores information about when employees start and finish their shifts. You can also run in-depth reports to help you monitor productivity KPIs such as daily takings for each employee. In addition, you can define how much information different cashiers can access through the POS solution, according to their level of seniority.
Loyalty management features allow you to analyse your customer base and identify your most valuable customers, enabling you to reward their loyalty with special offers and discounts. In addition, robust data privacy settings help you comply with legislation such as the General Data Protection Regulation.
Run more productively and efficiently
Catering for multiple retail and entertainment settings in a single solution, SAP Customer Checkout provides you with the flexibility to meet changing POS requirements while keeping down IT costs. The application supports everything from small businesses to global enterprises, so you don’t need to change POS software as your organisation grows, minimising both costs and disruption to your business.
Rich and intuitive checkout functionality keeps staff productive and helps ensure a superior customer experience. Meanwhile, the ability to get detailed reports quickly and easily on revenue, stock, and employee performance supports decision-making and the smooth running of your environment.